WHAT'S NEW

Customers today are more selective than ever. 

The companies that win aren’t just offering great products—they’re delivering extraordinary experiences. 

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WE WANT TO MAKE SURE YOUR BUSINESS EXCELS IN :

-THE EXPERIENCE FROM THE FIRST WEBSITE VISIT TO THE LAST REVIEW 

-CLIENT AND STAFF RETENTION

-INTERNET & SOCIAL MEDIA REVIEWS

-STAFFING (ONBOARDING & TRAINING)

AND MORE!!​​

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There are FOUR things that your client should feel:

   -WELCOME

    -COMFORTABLE  -IMPORTANT

          -UNDERSTOOD

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My job as your customer experience (CX) Consultant, is to heighten (or create ) the very environment every client needs in order to make their continued use of the services you provide, NON-NEGOTIABLE.

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The MOST IMPORTANT numbers of a company are NOT its gross income but its client RETENTION; a high retention rate holds a strong correlation to company longevity!

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Can I be of service to your company? I'd be glad to offer your business the Six-Tiered NVE CX Consulting Program*

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Complete the general contact form (CONTACT PAGE) and expect to be contacted within 24 to 48 hours.

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*The NVE CX CONSULTING PROGRAM:

The NVE CX Consulting programming consists of a fixed-rate tiered structure based on the needs of our clientele.

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Tier 1 includes: 3 DAY- CLIENT SERVICE & CONSULT, IN BUSINESS SERVICE

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Tier 2 includes: TIER 1 + STAFF TRAINING, SOCIAL MEDIA AUDIT

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Tier 3 includes: TIER 2 + SOCIAL MEDIA AUDIT, REVIEWS AUDIT & RESPONSE, 30 DAY FOLLOW UP & REFRESH

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Tier 4 includes: TIER 3 + 45 and 60 DAY FOLLOW UPS & REFRESH

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Tier 5 and Tier 6 require consultation